THE LUXE GUIDE

The Freight Guide

Clear shipping, no surprises — what every freight badge means.

THE LUXE GUIDE

No surprise shipping. Here's exactly how freight works.

High-ticket outdoor gear ships by freight, not a standard parcel. We show our freight clearly with a badge on every product, so you know the cost before checkout — never after. Here's what each one means.

Our Freight Tiers, Explained

  • Free Freight: shipping is on us — the price you see is the price you pay.
  • Flat Freight: one clear, fixed shipping amount shown up front. No weight-based surprises.
  • Heavy Freight: oversized or very heavy items (large islands, masonry) that require special handling — priced transparently before you buy.
  • Standard Ship: smaller items that go by regular carrier.

How Freight Delivery Works

  • Curbside delivery is standard for freight — the carrier brings it to your driveway, not inside.
  • You'll schedule a delivery window with the freight company; someone needs to be present.
  • Inspect before you sign — note any visible damage on the delivery receipt. It protects your claim.

Transparency Over Surprises

Some sellers hide freight by baking it into a higher price, then advertise "free shipping." We'd rather show you the real number with a clear badge so you can compare honestly — and never get hit with a cost you didn't expect.

Free Freight Favorites

Popular pieces that ship free — the price you see is the price you pay.

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READY WHEN YOU ARE

Questions about shipping your order?

We'll walk you through freight, timing, and delivery before you buy.

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