THE LUXE GUIDE

The Freight Guide

Clear shipping, no surprises — what every freight badge means.

THE LUXE GUIDE

No surprise shipping. Here's exactly how freight works.

High-ticket outdoor gear ships by freight, not a standard parcel. We show our freight clearly with a badge on every product, so you know the cost before checkout — never after. Here's what each one means.

Our Freight Tiers, Explained

  • Free Freight: shipping is on us for that item — the price you see is the price you pay. And orders of $5,000 or more ship free (except Heavy Freight items).
  • Freight: palletized delivery priced by your order total — $299 under $1,500, $179 from $1,500–$4,999, and free at $5,000+. Items from different manufacturers ship separately, and the rate applies to each freight shipment.
  • Heavy Freight: oversized or very heavy items (large islands, specialty grills) that need special handling — a flat $599 per shipment at any order size. Heavy Freight is not part of the $5,000+ free freight offer.
  • Standard Ship: smaller items by regular carrier — $14.95 under $100, $24.95 from $100–$249, and free on orders of $250 or more.

How Freight Delivery Works

  • Curbside delivery is standard for freight — the carrier brings it to your driveway, not inside.
  • You'll schedule a delivery window with the freight company; someone needs to be present.
  • Inspect before you sign — note any visible damage on the delivery receipt. It protects your claim.

Transparency Over Surprises

Some sellers hide freight by baking it into a higher price, then advertise "free shipping." We'd rather show you the real number with a clear badge so you can compare honestly — and never get hit with a cost you didn't expect.

Free Freight Favorites

Popular pieces that ship free — the price you see is the price you pay.

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READY WHEN YOU ARE

Questions about shipping your order?

We'll walk you through freight, timing, and delivery before you buy.

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